The “Personal Information” is information that identifies you as an individual to us or relates to an identifiable individual, including:
For us to provide the requested services to you we need to collect and process these types of Personal Information, or it is because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the requested services.
We collect personal information in the following ways:
We use Personal Information for our legitimate business interests, including the following:
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy.
Our company S.C. Agency DO NOT rent or sell potentially personally-identifying and personally-identifying information to anyone and will only disclose this information for legal reasons and if required by law.
S.C. Agency keep customers up to date with company news, offers, updates or invites. We use a third party mailing platform (Constant Contact) to send marketing related emails to our customers and third party accounts software (Xero) for invoicing and account statements. We will ask you first before sending you marketing emails and require you to confirm you would like to receive these before we send them. If you do confirm that you would like to receive company news, offers, updates or invites from us you can still change your mind at any time by unsubscribing via the link included within the communication. S.C. Agency may still send you important administrative messages (these include accounting emails) which you cannot opt out of. We will also send direct emails not via third party regarding legitimate business interests to respond to your enquiries, fulfill your requests and provide you with related customer services whilst managing your account (customers we are working with).
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organisations, such as Facebook, Twitter, Instagram, Pinterest, LinkedIn, Apple, Google, Microsoft, RIM or any other developer or social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organisations through or in connection with our Social Media Pages.
We seek to use reasonable organisational, technical and administrative measures designed to protect Personal Information within our organisation. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure then you must contact us immediately.
If you would like to request to review, correct, update, suppress or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may make this request by email our data protection officer via firstname.lastname@example.org. We will respond to your request consistent with applicable law.
Should you send a request, you must ensure that you make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we will only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. As mentioned should you wish to opt out of our third party mailing (Constant Contact) with information being provided regarding company news, offers, updates or invites then please click the unsubscribe link at the footer of the email and your email address will automatically be removed from our third party database.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed unless asked to do so.
The services that we provide are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under sixteen (16). As of the 1st April 2018 we no longer offer work experience placement in our offices, thereby no longer having a need to keep data of minors.
S.C. Agency ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.